Assessing a complaint

Once the Board receives your Complaint Form and supporting documents it will be provided to the Teacher and then assessed by the Board. 

During this assessment process the Board may seek further information from you or another person to assist in its decision making. If this happens you will be advised. Once the Board has assessed the complaint, it then decides whether to accept or dismiss the complaint.

The Board may dismiss a complaint

The Board may dismiss a complaint if the Board considers the complaint:

  • Does not relate to the professional conduct of the teacher or authorised person; or
  • Is frivolous or vexatious.

A frivolous or vexatious complaint is one:

  • which cannot be proved 
  • is groundless
  • is not able to be supported or defended and therefore cannot succeed
  • relates to a paltry or trifling matter
  • made for the purpose of annoying or embarrassing the person against whom it was made

If a complaint is dismissed, the Board will write to you to let you know. 

Investigating a complaint

If the Board accepts the complaint, it must hold a preliminary investigation or an inquiry (a disciplinary process). The Board will write to you to let you know this and you may be required to provide further information to the Board. 

At the completion of the disciplinary process the Board may:

  • Impose a condition, or vary a condition on a teacher’s registration;
  • Suspend a teacher’s registration;
  • Cancel the teacher's registration;
  • Disqualify a teacher from registration; or
  • Take no further action.

The Board will write to you after it has finished the disciplinary process to let you know of the outcome. The Board will provide you with a document called an information notice which explains the reasons for the Board's decision.